customer success

Behind every great team is great support!

Our customer success teams have your back and are here to get you up and running in no time. The Allex team is filled with experienced professionals, ready to ensure you get the most from our software by providing you with the comprehensive building blocks that unlock success.

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Having a good wingman leads to momentous results.

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When starting out with new software you’re often faced with many questions, such as "Where do I start?" or "How can I get the most out of the service and be successful quickly?".

We understand the learning curve can be daunting, and we would like to support you right from the start by providing you with comprehensive advice, whether you are new to Allex or a long-time customer looking to optimize your project portfolio management. Take a look at our offerings today and let us work with you to determine which services are right for you.

Here's how we can help

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Phone and live chat

Have a technical issue or question? Don't worry, our Allex team is happy to support you during the week, daily from 9am - 5pm.

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Migration & test data

Would you like to see an example of how you can manage your projects with Allex in the future? Or would you like to migrate your data to Allex?

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Dedicated Customer Success Manager  

Your personal Success Manager will be happy to assess your data and provide solutions to the challenges you face. They are ready to assist you in the early days and beyond.

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Consulting Services

Of course, we will continue to support you at any time and enable you to get the best out of your projects with individual consulting.

Especially for you

We would be happy to work with you to develop the perfect start for your company.

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Further Info

For more valuable information and insider knowledge, you always have access to our website, blog and help centre.